Timeline for new customer onboarding

Getting online with Falcann is entirely at your pace. Whether you’re planning your first delivery in 2 months or looking for immediate transportation solutions, Falcann is here to accommodate.

The typical onboarding process takes about 2-3 weeks. However, we have brought customers online as soon as next day.

Below are two timeline examples to give a sense of what a typical onboarding schedule looks like as well as an expedited 48 hour onboarding.

Typical 2 week onboarding

Falcann’s full-service training program and dry run tailored to familiarize your key points of contact (e.g., security, loading, sales, METRC/manifest associate, billing, cash receipts).

Day 01

Schedule an introductory meeting

Day 02

Learn about each other’s operations

Day 03

Sign the Transportation Service Agreement

Day 04

Complete the New Customer Form

Day 05

Get access to Falcann’s portal for required manifest information

Day 06

Schedule a dry run (optional)

Day 07

Schedule demo with Falcann Logistics

Day 08

Send us a completed manifest

Day 09

Falcann picks up the product

Day 10

Falcann delivers the product

48 Hour Expedited Onboarding

Defer all training and procedural know-how until later

Day 01

Introductory meeting; sign Falcann Transportation Agreement; complete New Customer Form

Day 02

Email Orders@Falcann.com to coordinate transportation information required for a manifest

Day 03

Falcann picks up the product